Help & Support for parents

Parental Support at LEAP

If you are struggling to manage your child at home and are worried about their wellbeing, we are here to support you!

Many parents are facing challenges with their child and are running out of strategies to manage them in and outside of the family home – come and speak to us, we can help!

Our parental engagement policy is designed to support parents/carers in helping their children to succeed in all aspects of their life.

At LEAP we believe that by strengthening the relationship between parents and the school is key. We will work in partnership with you to ensure the best possible outcomes for your child.

At LEAP we have qualified Strengthening Families, Strengthening Communities facilitators, as well as Restorative Justice facilitators (in fact, all staff are trained in restorative practice), which enable us to support our students and their families in a number of ways.

Parental engagement with LEAP has a positive impact on our pupils’ achievement and wellbeing.

Our parental engagement offer includes:

·         meet the Headteacher drop ins: every Friday at 11am at 21 Tollet Street, E1 4EE

·         termly workshops with a variety of themes, from Child Criminal Exploitation to Online Safety

·         Family Support Lead as a main point of contact: Denise Foster

·         key workers to support your child on a daily basis, as well as being the go-to person for any concerns a parent/carer might have about their child

If you would like to speak to our Family Support Lead, please contact them directly on 0207 791 7736 or 


Denise Foster – Family Support Lead

D Foster


I am the Family Support Lead for LEAP based at Harpley.  Mobile Number: 07724 024 925

My role consists of:

  • Working in partnership with parents, carers and Harpley to promote Parental Engagement.
  • Providing parent/carers with practical and emotional support.
  • Provide additional practical support to parents and carers (application forms, telephoning and/or liaising with other agencies including Children’s Services etc.)
  • Signposting/completing referrals to support families, such as financial support, employment, housing and benefits.
  • Supporting families with Attendance and liaising with the Attendance Team.
  • Supporting with Pastoral and Pupil Welfare.
  • Any parenting worries or issues.
  • Advice and support to develop your own skills and confidence.


LEAP support agency list:


Telephone number:

Email address:


Social services

Tower Hamlets Children Social Care

(Children’s Social services)

0207 364 5601/5606

Adult Social Care

(Assessment and intervention)

020 7364 5005

Mental health

Tower Hamlets CAMHS

(Children and adolescent Mental Health)

0207 426 2375

Tower Hamlets Early Detection Service

(Mental health 16-25)

0203 487 1320

Tower Hamlets Mental Health Crisis Line

(Adult mental health – parents/guardians)

0800 073 0066






Sexual health, Child Sexual Exploitation abuse and rape

Ambrose King Sexual Health Centre

(Sexual health – Doctors/nurses - hospital)

020 7377 7307

COMPASS – Safe East

(Sexual health, free condoms,

STI testing &


020 3954 0091

Text: 07520 615 593

East London Rape Crisis Centre (ELRC) (Helpline, criminal justice, welfare & counselling to women and girls who have experienced any form of sexual violence)

020 7683 1210


Monday,Tuesday, Friday and Saturday

10am to 12pm



Monday, Wednesday, Thursday and Friday

2.30pm to 4.30pm



Tuesday, Wednesday and Thursday

6pm to 8pm

Revenge Porn Helpline

(Free, confidential advice and support).



0345 6000 459

(Mon-Fri 10am-4pm)





Domestic Abuse

National Domestic Abuse Helpline

(A 24/7 phone number to receive support when facing domestic abuse)


0808 2000 247

Victim Support Tower Hamlets (specialist service for victims of serious and violent crime, including rape and sexual assault)


020 7364 2448

24/7: 0808 1689 111

Tower Hamlets Community Intervention Service


(Supporting victims of domestic abuse)



020 3222 4027


Monday to Friday, 9am to 5pm


Weekends 10am to 6pm

Muslim Women Helpline

(Supporting women against DV, FGM, CSE, self-harm, honour based violence, forced marriage and more – a culturally sensitive service)

0800 999 5786


10am to 4pm (Mon to Fri)





Gangs, drugs and Child Criminal Exploitation

Breaking The Cycle

(Young people at higher risk of exploitation or involvement in criminal activities including knife crime or other violent incidences and their families).

Early Help






020 7247 8080

020 7515 7356

020 7364 5006 (opt 2)





Referral form through Early Help:

Osmani Trust – Aashha Project

(Conflict resolution, Youth club, peer work and activities).

020 7247 8080

Osmani Trust – Second Chance Programme (Delivered by Aasha)


(Programme specifically works with young people who are either actively involved in drug dealing or are at risk of being groomed into drug dealing).

020 7247 8080

Streets of Growth

(Four key intervention areas to support young people: Lifestyle, environment, education and careers)

020 7515 7356





Alcohol and substance misuse


(Support service for young people to avoid drugs and alcohol).

0300 1236600

Text: 82111

COMPASS – Safe East

(Service for children and young people who need support around drug and alcohol use and/or sexual health)          

020 3954 0091

Text: 07520 615 593   

Looking for support to parent your teenager? Young Minds has fantastic resources for parents:


Do you have teenage children?

Would you like to develop a positive relationship with your teenager and discover ways to encourage good behaviour?

Join our Triple P parenting programme – meet other parents and pick up some essential family survival tips!

Triple P Teen
Mondays until 22 Nov
10am - 12:30pm

For more details or to join
Tel: 020 7364 6398​



Page Downloads Date  
Family Support Partner role DFoster 09th Sep 2021 Download
Space to talk leaflet 22nd Mar 2022 Download
Platform to Talk Revise Wise 20th Apr 2022 Download
NEW FAMILY HANDBOOK 19th Sep 2023 Download
Cost of Living Handbook 26th Mar 2024 Download
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